Lenovo Warranty and Accidental Damage Protection services are provided by Central Computers. Families may bring their device directly to Central Computers for repair.
All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue can not be resolved by phone a system needs to be shipped to Lenovo facility. (logistics method vary by country). Lenovo’s Accidental Damage Protection protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen. This fixed cost, fixed term protection plan minimizes unexpected repairs for predictable budgeting, and provides significant savings relative to the cost of non-covered repairs. Lenovo guarantees that systems will be repaired with qualified Lenovo parts. If the system is not damaged beyond repair, the end users’ PC is returned to them after being restored by certified Lenovo technicians. If repair is not possible, the entire system will be replaced at no additional charge.
- Protects your investment and adds value with increased reliability
- Features accidental damage protection service for dependable efficiency with peace of mind
- Service depot offers fast, reliable and cost-effective response
- Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
- Parts & Labor service characteristics for better reliability and ensure maximum productivity
- 1 Year service duration to ensure maximum efficiency and precise results